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Manufacturer recall number

Volvo recall R89702

Volvo calls it R89702. NHTSA filed it as campaign 16V268000 on May 4, 2016: visibility on the 2016 Volvo XC90, 30,214 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
16V2680002016 Volvo XC90VisibilityMay 4, 201630,214moderate
Problem Volvo Car USA LLC (Volvo) is recalling certain model year 2016 XC90 vehicles manufactured January 27, 2015, to April 23, 2016. The sunroofs on the affected vehicles have a switch on the overhead console that may not be adequately recessed to prevent the switch from being unintentionally pressed. When pressed, the sunroof may fully close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window, Partition, and Roof Panel Systems." Risk If the switch is unintentionally pressed and the sunroof panel closes, there is an increased risk of occupant injury. Fix Volvo will notify owners, and dealers will perform a software upgrade that disables the auto-close function, free of charge. The recall began June 24, 2016. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://Volvo.custhelp.com. Volvo's number for this recall is R89702.

The manufacturer’s own words as filed for 16V268000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R89702 is the number Volvo assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 16V268000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R89702 the same recall as 16V268000?

Yes. R89702 is Volvo’s own number for it; 16V268000 is NHTSA’s. One recall, two references.

Which vehicles does R89702 cover?

2016 Volvo XC90, 30,214 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R89702 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.