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Manufacturer recall number

Volvo recall R19938

Volvo calls it R19938. NHTSA filed it as campaign 19V327000 on Apr 25, 2019: suspension on the 2019 Volvo S60, 8,266 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V3270002019 Volvo S60SuspensionApr 25, 20198,266high
Problem Volvo Car USA LLC (Volvo) is recalling certain 2019 S60 vehicles. The rear suspension toe link flange lock nuts may not have been properly tightened, possibly resulting in a sudden change in vehicle handling. Risk A sudden change in vehicle handling can increase the risk of a crash. Fix Volvo will notify owners, and dealers will inspect the rear toe link flange bolts and lock nuts, replacing them if necessary, free of charge. The recall began June 6, 2019. Owner's my contact Volvo Customer Service at 1-800-458-1552. Volvo's number for this recall is R19938.

The manufacturer’s own words as filed for 19V327000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R19938 is the number Volvo assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V327000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R19938 the same recall as 19V327000?

Yes. R19938 is Volvo’s own number for it; 19V327000 is NHTSA’s. One recall, two references.

Which vehicles does R19938 cover?

2019 Volvo S60, 8,266 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R19938 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.