⌘K
HomeRecallsVolvo R10225
Manufacturer recall number

Volvo recall R10225

Volvo calls it R10225. NHTSA filed it as campaign 23V188000 on Mar 22, 2023: electrical system on the 2023 Volvo C40 and 5 other Volvo models, 393 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V1880002023 Volvo C40 and 5 other Volvo modelsElectrical SystemMar 22, 2023393high
Problem Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM). Risk The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury. Fix Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.

The manufacturer’s own words as filed for 23V188000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R10225 is the number Volvo assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V188000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R10225 the same recall as 23V188000?

Yes. R10225 is Volvo’s own number for it; 23V188000 is NHTSA’s. One recall, two references.

Which vehicles does R10225 cover?

2023 Volvo C40 and 5 other Volvo models, 393 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R10225 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.