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Manufacturer recall number

Volvo recall R10128

Volvo calls it R10128. NHTSA filed it as campaign 21V881000 on Nov 12, 2021: structure on the 2021 Volvo XC40, 4 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V8810002021 Volvo XC40StructureNov 12, 20214high
Problem Volvo Car USA, LLC (Volvo) is recalling certain 2021 XC40 BEV vehicles. A bolt that secures the cross-member bracket for the electrical motor in the engine compartment may be loose or missing. Risk A loose or missing bolt may decrease the structural protection of the vehicle, increasing the risk of injury during a crash. Fix Dealers will replace the cross-member bracket and install new bracket bolts, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Volvo customer service at 1-888-458-1552. Volvo's number for this recall is R10128.

The manufacturer’s own words as filed for 21V881000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R10128 is the number Volvo assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V881000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R10128 the same recall as 21V881000?

Yes. R10128 is Volvo’s own number for it; 21V881000 is NHTSA’s. One recall, two references.

Which vehicles does R10128 cover?

2021 Volvo XC40, 4 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R10128 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.