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Manufacturer recall number

Volvo BUS recall SR24-84

Volvo BUS calls it SR24-84. NHTSA filed it as campaign 24V524000 on Jul 9, 2024: steering on the 2024 Volvo BUS 9700, 10 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V5240002024 Volvo BUS 9700SteeringJul 9, 202410high
Problem Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can allow it to loosen. Risk A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash. Fix Prevost will tighten the castellated nuts, free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-84.

The manufacturer’s own words as filed for 24V524000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR24-84 is the number Volvo BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V524000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR24-84 the same recall as 24V524000?

Yes. SR24-84 is Volvo BUS’s own number for it; 24V524000 is NHTSA’s. One recall, two references.

Which vehicles does SR24-84 cover?

2024 Volvo BUS 9700, 10 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR24-84 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.