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Manufacturer recall number

Volvo BUS recall SR17-82

Volvo BUS calls it SR17-82. NHTSA filed it as campaign 17V568000 on Sep 14, 2017: vehicle speed control on the 2017–2018 Volvo BUS 9700, 33 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V5680002017–2018 Volvo BUS 9700Vehicle Speed ControlSep 14, 201733high
Problem Volvo Bus Corporation (Volvo) is recalling certain 2017-2018 Prevost 9700 transit buses. The buses may not react when the accelerator pedal is pushed. Risk If the vehicle does not accelerate when commanded, there would be an increased risk of a crash. Fix Volvo will notify owners, and dealers will replace the accelerator pedals, free of charge. The recall began on October 3, 2017. Owners may contact Volvo customer service at 1-866-870-2046. Volvo's number for this recall is SR17-82.

The manufacturer’s own words as filed for 17V568000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR17-82 is the number Volvo BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V568000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR17-82 the same recall as 17V568000?

Yes. SR17-82 is Volvo BUS’s own number for it; 17V568000 is NHTSA’s. One recall, two references.

Which vehicles does SR17-82 cover?

2017–2018 Volvo BUS 9700, 33 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR17-82 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.