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Manufacturer recall number

Volvo BUS recall SR17-80

Volvo BUS calls it SR17-80. NHTSA filed it as campaign 17V173000 on Mar 14, 2017: electrical system on the 2016–2017 Volvo BUS 9700, 70 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V1730002016–2017 Volvo BUS 9700Electrical SystemMar 14, 201770high
Problem Volvo Bus Corporation (Volvo Bus) is recalling certain 2016-2017 Volvo 9700 transit buses equipped with the I-Start feature. These vehicles have a ground cable that may have been improperly installed, resulting in inadequate electrical contact. The poor contact may cause the power feed relay to fail and the engine to stall. Risk An unexpected engine shutdown increases the risk of a crash. Fix Volvo Bus will notify owners, and dealers will inspect the vehicles and correct the ground wire installation, as necessary, free of charge. The recall began on May 4, 2017. Owners may contact Volvo Bus customer service 1-877-773-8678. Volvo Bus' number for this recall is SR17-80. Note: The affected vehicles were previously remedied for a similar issue under recall 16V836, however, this recall requires additional repairs to ensure that the power feed relay will not fail.

The manufacturer’s own words as filed for 17V173000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR17-80 is the number Volvo BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V173000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR17-80 the same recall as 17V173000?

Yes. SR17-80 is Volvo BUS’s own number for it; 17V173000 is NHTSA’s. One recall, two references.

Which vehicles does SR17-80 cover?

2016–2017 Volvo BUS 9700, 70 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR17-80 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.