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Manufacturer recall number

Volkswagen recall 69Z5

Volkswagen calls it 69Z5. NHTSA filed it as campaign 19V535000 on Jul 17, 2019: air bags on the 2016 Volkswagen CC and 1 other Volkswagen model, 27,822 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V5350002016 Volkswagen CC and 1 other Volkswagen modelAir BagsJul 17, 201927,822high
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags. Risk Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash. Fix Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

The manufacturer’s own words as filed for 19V535000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 69Z5 is the number Volkswagen assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V535000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 69Z5 the same recall as 19V535000?

Yes. 69Z5 is Volkswagen’s own number for it; 19V535000 is NHTSA’s. One recall, two references.

Which vehicles does 69Z5 cover?

2016 Volkswagen CC and 1 other Volkswagen model, 27,822 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 69Z5 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.