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Manufacturer recall number

Volkswagen recall 20AE

Volkswagen calls it 20AE. NHTSA filed it as campaign 17V509000 on Aug 16, 2017: fuel system, gasoline on the 2016 Volkswagen CC, 280,915 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V5090002016 Volkswagen CCFuel System, GasolineAug 16, 2017280,915high
Problem Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail. Risk If the fuel pump fails, the engine will stall, increasing the risk of a crash. Fix Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

The manufacturer’s own words as filed for 17V509000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20AE is the number Volkswagen assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V509000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20AE the same recall as 17V509000?

Yes. 20AE is Volkswagen’s own number for it; 17V509000 is NHTSA’s. One recall, two references.

Which vehicles does 20AE cover?

2016 Volkswagen CC, 280,915 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20AE repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.