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HomeRecalls VAN Hool 24E030
Manufacturer recall number

VAN Hool recall 24E030

VAN Hool calls it 24E030. NHTSA filed it as campaign 24V332000 on May 13, 2024: equipment on the 2023–2024 VAN Hool CX35 and 1 other VAN Hool model, 329 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V3320002023–2024 VAN Hool CX35 and 1 other VAN Hool modelEquipmentMay 13, 2024329critical
Problem ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas. Risk Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury. Fix Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

The manufacturer’s own words as filed for 24V332000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 24E030 is the number VAN Hool assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V332000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 24E030 the same recall as 24V332000?

Yes. 24E030 is VAN Hool’s own number for it; 24V332000 is NHTSA’s. One recall, two references.

Which vehicles does 24E030 cover?

2023–2024 VAN Hool CX35 and 1 other VAN Hool model, 329 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 24E030 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.