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Manufacturer recall number

Vactor recall SB-0304

Vactor calls it SB-0304. NHTSA filed it as campaign 20V050000 on Jan 29, 2020: electrical system on the 2017–2020 Vactor 2100I, 777 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V0500002017–2020 Vactor 2100IElectrical SystemJan 29, 2020777minor
Problem Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement. Risk Unintentional vehicle movement increases the risk of crash. Fix Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304.

The manufacturer’s own words as filed for 20V050000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SB-0304 is the number Vactor assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V050000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SB-0304 the same recall as 20V050000?

Yes. SB-0304 is Vactor’s own number for it; 20V050000 is NHTSA’s. One recall, two references.

Which vehicles does SB-0304 cover?

2017–2020 Vactor 2100I, 777 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SB-0304 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.