Utilimaster recall 21-19

Q: Is 21-19 the same recall as 21V572000?

Yes. 21-19 is Utilimaster’s own number for it; 21V572000 is NHTSA’s. One recall, two references.

Utilimaster calls it 21-19. NHTSA filed it as campaign 21V572000 on Jul 27, 2021: structure on the 2020–2021 Utilimaster Walk-IN VAN, 4,885 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 21V572000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
21V572000	2020–2021 Utilimaster Walk-IN VAN	Structure	Jul 27, 2021	4,885	high

Problem Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment. Risk The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury. Fix Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

The manufacturer’s own words as filed for 21V572000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 21-19 is the number Utilimaster assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V572000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21-19 the same recall as 21V572000?

Yes. 21-19 is Utilimaster’s own number for it; 21V572000 is NHTSA’s. One recall, two references.

Which vehicles does 21-19 cover?

2020–2021 Utilimaster Walk-IN VAN, 4,885 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 21-19 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.