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Manufacturer recall number

Utilimaster recall 21-17

Utilimaster calls it 21-17. NHTSA filed it as campaign 21V551000 on Jul 21, 2021: steering on the 2021–2022 Utilimaster Walk-IN VAN, 76 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V5510002021–2022 Utilimaster Walk-IN VANSteeringJul 21, 202176high
Problem Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach. Risk Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash. Fix Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

The manufacturer’s own words as filed for 21V551000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 21-17 is the number Utilimaster assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V551000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 21-17 the same recall as 21V551000?

Yes. 21-17 is Utilimaster’s own number for it; 21V551000 is NHTSA’s. One recall, two references.

Which vehicles does 21-17 cover?

2021–2022 Utilimaster Walk-IN VAN, 76 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 21-17 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.