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Manufacturer recall number

Utilimaster recall 20-08

Utilimaster calls it 20-08. NHTSA filed it as campaign 20V592000 on Sep 28, 2020: power train on the 2015–2019 Utilimaster RAM Promaster, 5 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V5920002015–2019 Utilimaster RAM PromasterPower TrainSep 28, 20205high
Problem Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear. Risk The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash. Fix Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

The manufacturer’s own words as filed for 20V592000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20-08 is the number Utilimaster assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V592000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20-08 the same recall as 20V592000?

Yes. 20-08 is Utilimaster’s own number for it; 20V592000 is NHTSA’s. One recall, two references.

Which vehicles does 20-08 cover?

2015–2019 Utilimaster RAM Promaster, 5 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20-08 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.