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Manufacturer recall number

Triple E recall CA#9845-1

Triple E calls it CA#9845-1. NHTSA filed it as campaign 20V738000 on Nov 25, 2020: equipment on the 2020–2021 Triple E Unity, 95 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7380002020–2021 Triple E UnityEquipmentNov 25, 202095critical
Problem Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop. Risk The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury. Fix Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9845-1.

The manufacturer’s own words as filed for 20V738000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CA#9845-1 is the number Triple E assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V738000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CA#9845-1 the same recall as 20V738000?

Yes. CA#9845-1 is Triple E’s own number for it; 20V738000 is NHTSA’s. One recall, two references.

Which vehicles does CA#9845-1 cover?

2020–2021 Triple E Unity, 95 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CA#9845-1 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.