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HomeRecalls Triple E CA#9835-1
Manufacturer recall number

Triple E recall CA#9835-1

Triple E calls it CA#9835-1. NHTSA filed it as campaign 20V722000 on Nov 20, 2020: equipment on the 2018–2021 Triple E Serenity and 1 other Triple E model, 1,149 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7220002018–2021 Triple E Serenity and 1 other Triple E modelEquipmentNov 20, 20201,149high
Problem Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights. Risk Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash. Fix Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

The manufacturer’s own words as filed for 20V722000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CA#9835-1 is the number Triple E assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V722000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CA#9835-1 the same recall as 20V722000?

Yes. CA#9835-1 is Triple E’s own number for it; 20V722000 is NHTSA’s. One recall, two references.

Which vehicles does CA#9835-1 cover?

2018–2021 Triple E Serenity and 1 other Triple E model, 1,149 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CA#9835-1 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.