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Manufacturer recall number

Toyota recall K0K

Toyota calls it K0K. NHTSA filed it as campaign 19V491000 on Jun 26, 2019: hybrid propulsion system on the 2018–2019 Toyota Prius c, 464 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V4910002018–2019 Toyota Prius cHybrid Propulsion SystemJun 26, 2019464high
Problem Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive. Risk A loss of drive increases the risk of crash. Fix Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.

The manufacturer’s own words as filed for 19V491000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. K0K is the number Toyota assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V491000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is K0K the same recall as 19V491000?

Yes. K0K is Toyota’s own number for it; 19V491000 is NHTSA’s. One recall, two references.

Which vehicles does K0K cover?

2018–2019 Toyota Prius c, 464 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the K0K repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.