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Manufacturer recall number

Toyota recall 20TB17/20TA17

Toyota calls it 20TB17/20TA17. NHTSA filed it as campaign 20V734000 on Nov 25, 2020: steering on the 2020–2021 Toyota Avalon and 1 other Toyota model, 161 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7340002020–2021 Toyota Avalon and 1 other Toyota modelSteeringNov 25, 2020161high
Problem Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection." Risk In the event of a crash, an air bag that does not perform as designed can increase the risk of injury. Fix Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.

The manufacturer’s own words as filed for 20V734000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20TB17/20TA17 is the number Toyota assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V734000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20TB17/20TA17 the same recall as 20V734000?

Yes. 20TB17/20TA17 is Toyota’s own number for it; 20V734000 is NHTSA’s. One recall, two references.

Which vehicles does 20TB17/20TA17 cover?

2020–2021 Toyota Avalon and 1 other Toyota model, 161 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20TB17/20TA17 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.