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Manufacturer recall number

Toyota recall 20TB11 / 20TA11

Toyota calls it 20TB11 / 20TA11. NHTSA filed it as campaign 20V373000 on Jun 24, 2020: steering on the 2019–2020 Toyota RAV4, 46 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V3730002019–2020 Toyota RAV4SteeringJun 24, 202046high
Problem Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist. Risk A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash. Fix Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

The manufacturer’s own words as filed for 20V373000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 20TB11 / 20TA11 is the number Toyota assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V373000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 20TB11 / 20TA11 the same recall as 20V373000?

Yes. 20TB11 / 20TA11 is Toyota’s own number for it; 20V373000 is NHTSA’s. One recall, two references.

Which vehicles does 20TB11 / 20TA11 cover?

2019–2020 Toyota RAV4, 46 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 20TB11 / 20TA11 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.