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Manufacturer recall number

Thor Motor Coach recall RC000172

Thor Motor Coach calls it RC000172. NHTSA filed it as campaign 19V609000 on Aug 20, 2019: electrical system on the 2020 Thor and Thor Motor Coach, 1,941 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V6090002020 Thor and Thor Motor CoachElectrical SystemAug 20, 20191,941critical
Problem Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing. Risk The loose connection can causing arcing, increasing the risk of a fire. Fix TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

The manufacturer’s own words as filed for 19V609000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. RC000172 is the number Thor Motor Coach assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V609000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is RC000172 the same recall as 19V609000?

Yes. RC000172 is Thor Motor Coach’s own number for it; 19V609000 is NHTSA’s. One recall, two references.

Which vehicles does RC000172 cover?

2020 Thor and Thor Motor Coach, 1,941 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the RC000172 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.