Thomas Built Buses recall FL982

Q: Is FL982 the same recall as 23V670000?

Yes. FL982 is Thomas Built Buses’s own number for it; 23V670000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Thomas Built Buses calls it FL982. NHTSA filed it as campaign 23V670000 and 1 other on Oct 3, 2023: structure on the 2019–2024 Thomas Built Buses SAF-T-Liner C2, 20,841 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 23V670000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
23V670000	2019–2024 Thomas Built Buses SAF-T-Liner C2	Structure	Oct 3, 2023	173	high
23V669000	2019–2024 Thomas Built Buses SAF-T-Liner C2 and 2 other Thomas Built Buses models	Structure	Oct 3, 2023	20,668	high

Problem Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly. Risk An emergency exit door opening unexpectedly can increase the risk of an injury. Fix Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

The manufacturer’s own words as filed for 23V670000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL982 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V670000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL982 the same recall as 23V670000?

Yes. FL982 is Thomas Built Buses’s own number for it; 23V670000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does FL982 cover?

2019–2024 Thomas Built Buses SAF-T-Liner C2, 20,841 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL982 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.