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Manufacturer recall number

Thomas Built Buses recall FL972

Thomas Built Buses calls it FL972. NHTSA filed it as campaign 23V330000 on May 8, 2023: structure on the 2024 Thomas Built Buses SAF-T-Liner C2, 146 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V3300002024 Thomas Built Buses SAF-T-Liner C2StructureMay 8, 2023146high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2024 Thomas Built SAF-T-LINER C2 school buses.  A rear exterior joint may have been manufactured incorrectly, resulting in insufficient joint strength.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength." Risk A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury. Fix Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL972.

The manufacturer’s own words as filed for 23V330000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL972 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V330000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL972 the same recall as 23V330000?

Yes. FL972 is Thomas Built Buses’s own number for it; 23V330000 is NHTSA’s. One recall, two references.

Which vehicles does FL972 cover?

2024 Thomas Built Buses SAF-T-Liner C2, 146 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL972 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.