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Manufacturer recall number

Thomas Built Buses recall FL968

Thomas Built Buses calls it FL968. NHTSA filed it as campaign 23V209000 on Sep 13, 2023: electrical system on the 2021–2023 Thomas Built Buses SAF-T-Liner C2, 380 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V2090002021–2023 Thomas Built Buses SAF-T-Liner C2Electrical SystemSep 13, 2023380high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting. Risk A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash. Fix Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

The manufacturer’s own words as filed for 23V209000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL968 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V209000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL968 the same recall as 23V209000?

Yes. FL968 is Thomas Built Buses’s own number for it; 23V209000 is NHTSA’s. One recall, two references.

Which vehicles does FL968 cover?

2021–2023 Thomas Built Buses SAF-T-Liner C2, 380 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL968 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.