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Manufacturer recall number

Thomas Built Buses recall FL911

Thomas Built Buses calls it FL911. NHTSA filed it as campaign 21V915000 on Nov 22, 2021: equipment on the 2021 Thomas Built Buses SAF-T-Liner HDX, 1 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V9150002021 Thomas Built Buses SAF-T-Liner HDXEquipmentNov 22, 20211minor
Problem Daimler Trucks North America, LLC (DTNA) is recalling one 2021 Thomas Built Buses Saf-T-Liner HDX transit bus. The gross axle weight rating (GAWR) may be improperly stated on the label. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles." Risk The operator may overload the vehicle while referencing the incorrect label, increasing the risk of a crash. Fix A dealer will apply a new label, free of charge. The owner notification letter is expected to be mailed January 16, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL911.

The manufacturer’s own words as filed for 21V915000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL911 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V915000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL911 the same recall as 21V915000?

Yes. FL911 is Thomas Built Buses’s own number for it; 21V915000 is NHTSA’s. One recall, two references.

Which vehicles does FL911 cover?

2021 Thomas Built Buses SAF-T-Liner HDX, 1 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL911 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.