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Manufacturer recall number

Thomas Built Buses recall FL768

Thomas Built Buses calls it FL768. NHTSA filed it as campaign 18V250000 on Apr 19, 2018: electrical system on the 2018–2019 Thomas Built Buses SAF-T-Liner C2, 90 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V2500002018–2019 Thomas Built Buses SAF-T-Liner C2Electrical SystemApr 19, 201890critical
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with 2 8D batteries. The battery power cable may have inadequate clearance between the cable and the battery hold down bracket when the battery tray is pulled out for service, causing the cable to rub against the bracket. Risk The battery cable rubbing may cause the cable to short circuit, increasing the risk of a fire. Fix DTNA will notify owners, and dealers will be inspect the battery cables and reroute them for proper clearance, as required, free of charge. Daimler issued an interim notification to owners on June 18, 2018. The recall began October 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL768.

The manufacturer’s own words as filed for 18V250000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL768 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V250000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL768 the same recall as 18V250000?

Yes. FL768 is Thomas Built Buses’s own number for it; 18V250000 is NHTSA’s. One recall, two references.

Which vehicles does FL768 cover?

2018–2019 Thomas Built Buses SAF-T-Liner C2, 90 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL768 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.