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Manufacturer recall number

Thomas Built Buses recall FL-819

Thomas Built Buses calls it FL-819. NHTSA filed it as campaign 19V550000 and 1 other on Jul 25, 2019: structure on the 2019–2020 Thomas Built Buses Minotour and 3 other Thomas Built Buses models, 3,091 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V5500002019–2020 Thomas Built Buses Minotour and 3 other Thomas Built Buses modelsStructureJul 25, 20193,080high
19V5490002019–2020 Thomas Built Buses Minotour and 2 other Thomas Built Buses modelsStructureJul 24, 201911high
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. Risk If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury. Fix DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

The manufacturer’s own words as filed for 19V550000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL-819 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V550000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL-819 the same recall as 19V550000?

Yes. FL-819 is Thomas Built Buses’s own number for it; 19V550000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does FL-819 cover?

2019–2020 Thomas Built Buses Minotour and 3 other Thomas Built Buses models, 3,091 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL-819 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.