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Manufacturer recall number

Thomas Built Buses recall FL-811

Thomas Built Buses calls it FL-811. NHTSA filed it as campaign 19V170000 on Mar 5, 2019: equipment adaptive/mobility on the 2003–2019 Thomas Built Buses Minotour, 410 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V1700002003–2019 Thomas Built Buses MinotourEquipment Adaptive/MobilityMar 5, 2019410high
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off. Risk When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury. Fix DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.

The manufacturer’s own words as filed for 19V170000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL-811 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V170000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL-811 the same recall as 19V170000?

Yes. FL-811 is Thomas Built Buses’s own number for it; 19V170000 is NHTSA’s. One recall, two references.

Which vehicles does FL-811 cover?

2003–2019 Thomas Built Buses Minotour, 410 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL-811 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.