Thomas Built Buses recall FL-747

Q: Is FL-747 the same recall as 17V589000?

Yes. FL-747 is Thomas Built Buses’s own number for it; 17V589000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Thomas Built Buses calls it FL-747. NHTSA filed it as campaign 17V589000 and 1 other on Sep 21, 2017: seats on the 2014–2018 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 81 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 17V589000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
17V589000	2014–2018 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model	Seats	Sep 21, 2017	28	high
17V587000	2014–2018 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model	Seats	Sep 21, 2017	53	high

Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner HDX and Saf-T-Liner C2 transit buses. A reinforcement bracket may be missing from the seats that have 3-point seat belts. Risk Without the reinforcement bracket, the seat may not remain adequately secured, increasing the risk of injury in a crash. Fix DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, as needed, free of charge. An interim notice was sent to owners on November 7, 2017. The recall began on March 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747.

The manufacturer’s own words as filed for 17V589000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL-747 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V589000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL-747 the same recall as 17V589000?

Yes. FL-747 is Thomas Built Buses’s own number for it; 17V589000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does FL-747 cover?

2014–2018 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 81 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL-747 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.