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Manufacturer recall number

Thomas Built Buses recall FL-743

Thomas Built Buses calls it FL-743. NHTSA filed it as campaign 17V454000 and 1 other on Jul 17, 2017: equipment on the 2005–2018 Thomas Built Buses SAF-T-Liner C2, 1,494 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V4540002005–2018 Thomas Built Buses SAF-T-Liner C2EquipmentJul 17, 201732high
17V4530002005–2018 Thomas Built Buses SAF-T-Liner C2EquipmentJul 17, 20171,462high
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair. Risk In the event of a crash, an unsecured wheelchair may increase the risk of injury. Fix DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.

The manufacturer’s own words as filed for 17V454000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL-743 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V454000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL-743 the same recall as 17V454000?

Yes. FL-743 is Thomas Built Buses’s own number for it; 17V454000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does FL-743 cover?

2005–2018 Thomas Built Buses SAF-T-Liner C2, 1,494 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL-743 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.