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Manufacturer recall number

Thomas Built Buses recall F1028

Thomas Built Buses calls it F1028. NHTSA filed it as campaign 25V850000 and 1 other on Dec 9, 2025: equipment adaptive/mobility on the 2026–2027 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 602 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
25V8500002026–2027 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses modelEquipment Adaptive/MobilityDec 9, 20252high
25V8490002025–2027 Thomas Built Buses Minotour DRW and 4 other Thomas Built Buses modelsEquipment Adaptive/MobilityDec 9, 2025600high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with a QRT-Deluxe or QRT-Max wheelchair restraint. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured. Risk An unsecured wheelchair can move during transit, increasing the risk of injury. Fix A dealer will inspect and replace the retractor, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.

The manufacturer’s own words as filed for 25V850000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. F1028 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 25V850000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is F1028 the same recall as 25V850000?

Yes. F1028 is Thomas Built Buses’s own number for it; 25V850000 is NHTSA’s. The manufacturer used the same number on 2 NHTSA filings, all listed above.

Which vehicles does F1028 cover?

2026–2027 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 602 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the F1028 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.