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Manufacturer recall number

Thomas Built Buses recall F1002

Thomas Built Buses calls it F1002. NHTSA filed it as campaign 24V392000 on Jun 3, 2024: wheels on the 2025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 106 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V3920002025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses modelWheelsJun 3, 2024106high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner C2 and EFX school buses. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control. Risk A loss of vehicle control increases the risk of a crash. Fix Dealers will inspect and replace the hub nut retaining system, wheel end, and axle components, as necessary free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1002.

The manufacturer’s own words as filed for 24V392000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. F1002 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V392000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is F1002 the same recall as 24V392000?

Yes. F1002 is Thomas Built Buses’s own number for it; 24V392000 is NHTSA’s. One recall, two references.

Which vehicles does F1002 cover?

2025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 106 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the F1002 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.