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Manufacturer recall number

Thomas Built Buses recall D24R6

Thomas Built Buses calls it D24R6. NHTSA filed it as campaign 24V401000 on Jun 4, 2024: steering on the 2024–2025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 27 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V4010002024–2025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses modelSteeringJun 4, 202427high
Problem Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 and 2025 Thomas Built Buses Safe-T-Liner EFX school buses. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation. Risk Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash. Fix Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.

The manufacturer’s own words as filed for 24V401000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. D24R6 is the number Thomas Built Buses assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V401000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is D24R6 the same recall as 24V401000?

Yes. D24R6 is Thomas Built Buses’s own number for it; 24V401000 is NHTSA’s. One recall, two references.

Which vehicles does D24R6 cover?

2024–2025 Thomas Built Buses SAF-T-Liner C2 and 1 other Thomas Built Buses model, 27 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the D24R6 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.