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Manufacturer recall number

Terex recall SN687

Terex calls it SN687. NHTSA filed it as campaign 20V696000 on Nov 11, 2020: equipment on the 2019–2020 Terex TL100 and 1 other Terex model, 40 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V6960002019–2020 Terex TL100 and 1 other Terex modelEquipmentNov 11, 202040moderate
Problem Terex South Dakota, Inc. (Terex) is recalling certain 2019-2020 TL80 and TL100 aerial devices. The rotation bearing bolts may loosen during unit use, causing them to fail. Risk If the rotation bearing bolts fail, the boom could fall, increasing the risk of injury or death. Fix Terex will notify owners, and dealers will install Field Service Kit Z1604 which includes replacement rotation bearing bolts, washers, pedestal reinforcement plates, and bolt spacers, free of charge. Owners are advised to perform a pre-shift inspection procedure until the repair is complete. The recall began November 24, 2020. Owners may contact Terex customer service at 1-605-882-4000. Terex's number for this recall is SN687.

The manufacturer’s own words as filed for 20V696000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SN687 is the number Terex assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V696000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SN687 the same recall as 20V696000?

Yes. SN687 is Terex’s own number for it; 20V696000 is NHTSA’s. One recall, two references.

Which vehicles does SN687 cover?

2019–2020 Terex TL100 and 1 other Terex model, 40 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SN687 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.