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Manufacturer recall number

Terex recall SN665

Terex calls it SN665. NHTSA filed it as campaign 18V520000 on Aug 7, 2018: equipment on the 2015–2018 Terex C4000 and 3 other Terex models, 101 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
18V5200002015–2018 Terex C4000 and 3 other Terex modelsEquipmentAug 7, 2018101moderate
Problem Terex south Dakota, Inc. (Terex) is recalling certain 2015-2018 Terex C4000, C5000, C6000, and General digger derricks. The welds between the coupler and hex shaft may be undersized, causing them to fail and the auger to fall unexpectedly. Risk If the auger falls, it can increase the risk of injury to the user or bystanders. Fix Terex will notify owners, and dealers will either repair the weld or replace the affected component, free of charge. The recall began October 3, 2018. Owners may contact Terex customer service at 1-605-882-4000. Terex's number for this recall is SN665.

The manufacturer’s own words as filed for 18V520000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SN665 is the number Terex assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V520000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SN665 the same recall as 18V520000?

Yes. SN665 is Terex’s own number for it; 18V520000 is NHTSA’s. One recall, two references.

Which vehicles does SN665 cover?

2015–2018 Terex C4000 and 3 other Terex models, 101 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SN665 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.