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Manufacturer recall number

Terex recall SN659

Terex calls it SN659. NHTSA filed it as campaign 17V321000 on May 15, 2017: electrical system on the 2012–2017 Terex Aerial Devices and 1 other Terex model, 444 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V3210002012–2017 Terex Aerial Devices and 1 other Terex modelElectrical SystemMay 15, 2017444high
Problem Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions. Risk If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury. Fix TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.

The manufacturer’s own words as filed for 17V321000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SN659 is the number Terex assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V321000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SN659 the same recall as 17V321000?

Yes. SN659 is Terex’s own number for it; 17V321000 is NHTSA’s. One recall, two references.

Which vehicles does SN659 cover?

2012–2017 Terex Aerial Devices and 1 other Terex model, 444 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SN659 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.