⌘K
HomeRecallsSubaru WUG-92
Manufacturer recall number

Subaru recall WUG-92

Subaru calls it WUG-92. NHTSA filed it as campaign 19V404000 on May 30, 2019: visibility on the 2019 Subaru Crosstrek, 256 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V4040002019 Subaru CrosstrekVisibilityMay 30, 2019256moderate
Problem Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials." Risk Improperly tempered glass can shatter into large pieces, increasing the risk of injury. Fix Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

The manufacturer’s own words as filed for 19V404000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. WUG-92 is the number Subaru assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V404000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is WUG-92 the same recall as 19V404000?

Yes. WUG-92 is Subaru’s own number for it; 19V404000 is NHTSA’s. One recall, two references.

Which vehicles does WUG-92 cover?

2019 Subaru Crosstrek, 256 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the WUG-92 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.