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Manufacturer recall number

Subaru recall WRH-20

Subaru calls it WRH-20. NHTSA filed it as campaign 20V766000 on Dec 10, 2020: back over prevention on the 2020 Subaru Legacy and 1 other Subaru model, 7,741 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V7660002020 Subaru Legacy and 1 other Subaru modelBack Over PreventionDec 10, 20207,741minor
Problem Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash. Fix Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

The manufacturer’s own words as filed for 20V766000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. WRH-20 is the number Subaru assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V766000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is WRH-20 the same recall as 20V766000?

Yes. WRH-20 is Subaru’s own number for it; 20V766000 is NHTSA’s. One recall, two references.

Which vehicles does WRH-20 cover?

2020 Subaru Legacy and 1 other Subaru model, 7,741 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the WRH-20 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.