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Manufacturer recall number

Smeal recall 17028

Smeal calls it 17028. NHTSA filed it as campaign 17V721000 on Nov 16, 2017: equipment on the 2013–2017 Smeal Aerial and 1 other Smeal model, 20 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V7210002013–2017 Smeal Aerial and 1 other Smeal modelEquipmentNov 16, 201720critical
Problem Smeal Holding LLC (Smeal) is recalling certain 2013-2017 Aerial and Pumper Fire Apparatus vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting. Risk A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury. Fix Smeal will notify owners, and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Smeal customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Smeal's number for this recall is 17028.

The manufacturer’s own words as filed for 17V721000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 17028 is the number Smeal assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V721000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 17028 the same recall as 17V721000?

Yes. 17028 is Smeal’s own number for it; 17V721000 is NHTSA’s. One recall, two references.

Which vehicles does 17028 cover?

2013–2017 Smeal Aerial and 1 other Smeal model, 20 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 17028 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.