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Manufacturer recall number

Setra recall 72.00M20089A

Setra calls it 72.00M20089A. NHTSA filed it as campaign 20V190000 on Apr 2, 2020: structure on the 2017–2020 Setra S417 TC, 63 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
20V1900002017–2020 Setra S417 TCStructureApr 2, 202063high
Problem Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving. Risk A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash. Fix Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.

The manufacturer’s own words as filed for 20V190000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. 72.00M20089A is the number Setra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V190000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is 72.00M20089A the same recall as 20V190000?

Yes. 72.00M20089A is Setra’s own number for it; 20V190000 is NHTSA’s. One recall, two references.

Which vehicles does 72.00M20089A cover?

2017–2020 Setra S417 TC, 63 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the 72.00M20089A repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.