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Manufacturer recall number

Proterra recall SC-24-009

Proterra calls it SC-24-009. NHTSA filed it as campaign 24V655000 on Sep 6, 2024: electrical system on the 2019–2022 Proterra Catalyst and 1 other Proterra model, 483 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V6550002019–2022 Proterra Catalyst and 1 other Proterra modelElectrical SystemSep 6, 2024483critical
Problem Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat. Risk Electrical circuits that overheat increase the risk of a fire. Fix Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

The manufacturer’s own words as filed for 24V655000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC-24-009 is the number Proterra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V655000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC-24-009 the same recall as 24V655000?

Yes. SC-24-009 is Proterra’s own number for it; 24V655000 is NHTSA’s. One recall, two references.

Which vehicles does SC-24-009 cover?

2019–2022 Proterra Catalyst and 1 other Proterra model, 483 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC-24-009 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.