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Manufacturer recall number

Proterra recall SC-21-13

Proterra calls it SC-21-13. NHTSA filed it as campaign 21V040000 on Feb 1, 2021: structure on the 2020–2021 Proterra ZX5, 21 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V0400002020–2021 Proterra ZX5StructureFeb 1, 202121high
Problem Proterra, Inc. (Proterra) is recalling certain 2020-2021 40' ZX5 vehicles. These vehicles have a front fender flare which may cause mud, dirt, debris, rain and snow to splash onto the driver's side window and mirror. Risk Driver visibility may become impeded, increasing the risk of a crash. Fix Proterra will notify owners, and dealers will install a retrofit fender flare, free of charge. The recall began February 9, 2021. Owners may contact Proterra customer service 1-864-438-0000. Proterra's number for this recall is SC-21-13.

The manufacturer’s own words as filed for 21V040000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC-21-13 is the number Proterra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V040000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC-21-13 the same recall as 21V040000?

Yes. SC-21-13 is Proterra’s own number for it; 21V040000 is NHTSA’s. One recall, two references.

Which vehicles does SC-21-13 cover?

2020–2021 Proterra ZX5, 21 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC-21-13 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.