⌘K
HomeRecalls Proterra SC-21-085
Manufacturer recall number

Proterra recall SC-21-085

Proterra calls it SC-21-085. NHTSA filed it as campaign 21V268000 on Apr 19, 2021: electrical system on the 2019–2020 Proterra Catalyst, 12 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
21V2680002019–2020 Proterra CatalystElectrical SystemApr 19, 202112minor
Problem Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly. Risk The rear door may open without the driver's awareness, increasing the risk of injury. Fix Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

The manufacturer’s own words as filed for 21V268000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SC-21-085 is the number Proterra assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 21V268000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SC-21-085 the same recall as 21V268000?

Yes. SC-21-085 is Proterra’s own number for it; 21V268000 is NHTSA’s. One recall, two references.

Which vehicles does SC-21-085 cover?

2019–2020 Proterra Catalyst, 12 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SC-21-085 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.