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Manufacturer recall number

Prevost recall SR25-10

Prevost calls it SR25-10. NHTSA filed it as campaign 25V243000 on Apr 14, 2025: structure on the 2025 Prevost H3-45 and 1 other Prevost model, 15 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
25V2430002025 Prevost H3-45 and 1 other Prevost modelStructureApr 14, 202515high
Problem Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." Risk Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury. Fix Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.

The manufacturer’s own words as filed for 25V243000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR25-10 is the number Prevost assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 25V243000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR25-10 the same recall as 25V243000?

Yes. SR25-10 is Prevost’s own number for it; 25V243000 is NHTSA’s. One recall, two references.

Which vehicles does SR25-10 cover?

2025 Prevost H3-45 and 1 other Prevost model, 15 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR25-10 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.