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Manufacturer recall number

Prevost recall SR24-03

Prevost calls it SR24-03. NHTSA filed it as campaign 23V889000 on Dec 22, 2023: equipment adaptive/mobility on the 2012–2024 Prevost H3-41 and 3 other Prevost models, 2,100 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V8890002012–2024 Prevost H3-41 and 3 other Prevost modelsEquipment Adaptive/MobilityDec 22, 20232,100high
Problem Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems." Risk Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury. Fix Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

The manufacturer’s own words as filed for 23V889000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR24-03 is the number Prevost assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V889000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR24-03 the same recall as 23V889000?

Yes. SR24-03 is Prevost’s own number for it; 23V889000 is NHTSA’s. One recall, two references.

Which vehicles does SR24-03 cover?

2012–2024 Prevost H3-41 and 3 other Prevost models, 2,100 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR24-03 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.