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Manufacturer recall number

Prevost recall SR23-310

Prevost calls it SR23-310. NHTSA filed it as campaign 23V475000 on Jul 11, 2023: seats on the 2021–2023 Prevost X3-45 Commuter, 50 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V4750002021–2023 Prevost X3-45 CommuterSeatsJul 11, 202350high
Problem Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back. Risk An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury. Fix Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.

The manufacturer’s own words as filed for 23V475000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR23-310 is the number Prevost assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V475000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR23-310 the same recall as 23V475000?

Yes. SR23-310 is Prevost’s own number for it; 23V475000 is NHTSA’s. One recall, two references.

Which vehicles does SR23-310 cover?

2021–2023 Prevost X3-45 Commuter, 50 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR23-310 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.