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Manufacturer recall number

Prevost recall SR23-13

Prevost calls it SR23-13. NHTSA filed it as campaign 23V245000 on Apr 6, 2023: electrical system on the 2023 Prevost X3-45 and 1 other Prevost model, 3 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V2450002023 Prevost X3-45 and 1 other Prevost modelElectrical SystemApr 6, 20233critical
Problem Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit. Risk An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. Fix Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.

The manufacturer’s own words as filed for 23V245000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SR23-13 is the number Prevost assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V245000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is SR23-13 the same recall as 23V245000?

Yes. SR23-13 is Prevost’s own number for it; 23V245000 is NHTSA’s. One recall, two references.

Which vehicles does SR23-13 cover?

2023 Prevost X3-45 and 1 other Prevost model, 3 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SR23-13 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.