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Manufacturer recall number

Polestar recall RP1016

Polestar calls it RP1016. NHTSA filed it as campaign 24V477000 on Jun 26, 2024: back over prevention on the 2021–2024 Polestar 2, 25,825 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V4770002021–2024 Polestar 2Back Over PreventionJun 26, 202425,825minor
Problem Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." Risk A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Fix Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

The manufacturer’s own words as filed for 24V477000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. RP1016 is the number Polestar assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V477000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is RP1016 the same recall as 24V477000?

Yes. RP1016 is Polestar’s own number for it; 24V477000 is NHTSA’s. One recall, two references.

Which vehicles does RP1016 cover?

2021–2024 Polestar 2, 25,825 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the RP1016 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.