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Manufacturer recall number

Polestar recall R10216

Polestar calls it R10216. NHTSA filed it as campaign 23V361000 on May 22, 2023: electrical system on the 2020–2021 Polestar Polestar 1, 66 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
23V3610002020–2021 Polestar Polestar 1Electrical SystemMay 22, 202366critical
Problem Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged. Risk The high-voltage battery overheating increases the risk of a fire. Fix Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.

The manufacturer’s own words as filed for 23V361000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. R10216 is the number Polestar assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 23V361000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is R10216 the same recall as 23V361000?

Yes. R10216 is Polestar’s own number for it; 23V361000 is NHTSA’s. One recall, two references.

Which vehicles does R10216 cover?

2020–2021 Polestar Polestar 1, 66 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the R10216 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.