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Manufacturer recall number

Nova BUS recall CR5612

Nova BUS calls it CR5612. NHTSA filed it as campaign 24V449000 on Jun 17, 2024: latches/locks/linkages on the 2021 Nova BUS LFS, 7 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V4490002021 Nova BUS LFSLatches/Locks/LinkagesJun 17, 20247moderate
Problem Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator. Risk The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury. Fix Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.

The manufacturer’s own words as filed for 24V449000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5612 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V449000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5612 the same recall as 24V449000?

Yes. CR5612 is Nova BUS’s own number for it; 24V449000 is NHTSA’s. One recall, two references.

Which vehicles does CR5612 cover?

2021 Nova BUS LFS, 7 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5612 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.