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Manufacturer recall number

Nova BUS recall CR5577

Nova BUS calls it CR5577. NHTSA filed it as campaign 24V231000 on Mar 27, 2024: engine and engine cooling on the 2020–2024 Nova BUS LFS, 653 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
24V2310002020–2024 Nova BUS LFSEngine And Engine CoolingMar 27, 2024653high
Problem Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2024 LFS vehicles. The engine coolant return hose may fail, leaking coolant and causing an engine shutdown. Risk An unexpected engine shutdown can increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase the risk of injury. Fix Nova Bus will replace the engine coolant return hose, free of charge. Owner notification letters were mailed July 03, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5577.

The manufacturer’s own words as filed for 24V231000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. CR5577 is the number Nova BUS assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 24V231000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is CR5577 the same recall as 24V231000?

Yes. CR5577 is Nova BUS’s own number for it; 24V231000 is NHTSA’s. One recall, two references.

Which vehicles does CR5577 cover?

2020–2024 Nova BUS LFS, 653 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the CR5577 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.